Closeout reads your knowledge base, understands customer issues, and resolves tickets automatically. 24/7. No hiring required.
Support teams cost $4,000+/month per agent. Closeout handles the repetitive 80% so your team focuses on complex issues.
Three steps. Five minutes. Done.
Set up email forwarding from your support inbox. Closeout receives tickets in real-time via webhook.
Upload docs, FAQs, or paste help articles. Our AI builds semantic embeddings for accurate matching.
Closeout matches incoming tickets against your knowledge base and sends accurate, on-brand responses automatically.
Not a chatbot. A resolution engine.
pgvector-powered embeddings find the right answer even when customers phrase things differently.
Forward support emails directly. Tickets are created, categorized, and queued for AI resolution instantly.
Low confidence? Complex issue? Closeout automatically escalates to your human team with full context.
Track resolution rates, response times, and knowledge gaps. Know exactly where to improve.
Your knowledge base stays yours. Encrypted at rest and in transit. No training on your data.
No SDK. No code changes. Just forward your emails and upload your docs. Live in 5 minutes.
Common questions about Closeout.
During beta, yes — completely free. We're building this to be the best AI support tool, and we need real feedback. Post-beta, there will be a generous free tier with premium plans for high-volume teams.
Closeout only responds when it has high confidence based on your knowledge base. Low-confidence tickets are escalated to your team with full context. You stay in control.
Any provider that supports email forwarding — Gmail, Outlook, Help Scout, Zendesk, Intercom, etc. If it can forward to a webhook, it works.
Upload your help docs, FAQs, or any text content. We chunk it, generate semantic embeddings, and use vector similarity search to find the most relevant answers for each ticket.
Yes. You can run in "draft mode" where AI drafts responses for your team to approve. Or go full auto for tickets matching known patterns.
All data is encrypted at rest and in transit. We don't use your data to train models. You can delete your data at any time. We take privacy seriously.
Join the beta. Get early access to AI-powered ticket resolution that actually works.